Q

Why Outsource?

By outsourcing, you can free internal staff to focus on your core business activities, rather than back-office and manual processes. Outsourcing allows for rapid growth and swift changes in business priorities due to the flexibility of staff. It saves costs on infrastructure, office space and supplies, HR functions, new technology and so on. It is not just cost savings that act as a driver to outsource however, many of our customers opt for outsourcing as a way to increase service offerings.

Q

How long is an outsourcing contract for?

Our services are flexible and our contracts are based on your needs. You may only need a one-off project, some additional resource for a few hours a week or you may be looking for a multi-year contract. Whatever you need, we can help.

Q

For what size organisations is outsourcing most suitable?

Any size business can outsource. Outsourcing is a low-risk, low-cost opportunity, preferred by small and medium enterprises (SMEs), as entrepreneurs recognise the immediate benefits of outsourcing and can then focus on developing the core elements of their business.

Q

Can I outsource more than one function?

Through outsourcing, we offer a scalable, multi-service expansion of your business. A bundled approach to business process outsourcing ensures a smoother and more reliable business transformation. Please use the menu above to see the range of services we can offer.

Q

How will you handle my project?

Pilot Trial Program: We have a pilot trial period that will minimize your outsourcing risks. With this, you can evaluate our performance and decide whether you want to outsource your entire project to us or not. (Pilot Trial Programs costs same as full time project accept they have no long term fulfillment legal agreements)

Q

How do I ensure that my data is protected?

• We sign a non-disclosure agreement with the client and a non-disclosure bond with our staff. We know that this is pivotal in reducing outsourcing risks. • We have firewalls/VPN (Virtual Private Network) for inbound and outbound security. • Systems do not have external storage devices like floppy/CD drives/USB ports, etc. • All our systems and e-mails are password protected. • Our cabinets are fire-proof and we use an offsite storage facility to store documents. • We have 'anti-virus' software implemented at both server and client level.

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